Privacy Policy

Last updated: 20.03.2026

This Privacy Policy explains how The Growth Metrics (“we”, “us”, or “our”) collects, uses, protects, and discloses your personal information when you visit our website at https://thegrowthmetrics.com/ or when you engage our digital marketing services (including SEO, web design, creatives, digital marketing campaigns, and related consulting).

1. What information we collect

    We may collect the following types of information:

    • Contact information: Name, email address, phone number, company name, and country.
    • Website and project details: Your website URL, business description, and any other details you provide in contact forms, proposals, or onboarding questionnaires.
    • Technical data: IP address, browser type, device information, and standard web‑log information when you visit our website.
    • Payment and billing details: If you are a client, we may collect billing name, address, and payment information (processed via a third‑party payment gateway; we do not store full credit card numbers).
    • Communications: Records of emails, messages, and calls between you and our team.

    2. How we use your information

      We use your information to:

      • Provide and improve our SEO and digital marketing services.
      • Respond to your inquiries and support requests.
      • Send you proposals, invoices, reports, and service‑related updates.
      • Maintain our client‑relationship records and project management.
      • Analyze website usage to improve user experience on https://thegrowthmetrics.com/.
      • Comply with legal and tax obligations.

      3. Legal basis for processing (for international clients)

        If you are in the European Economic Area (EEA), UK, or another region with data‑protection laws, we rely on:

        • Your consent (for marketing emails, if you opt in).
        • Contractual necessity (to perform services you have engaged us for).
        • Our legitimate interests (to run our business, improve our services, and keep our website secure).

        You may withdraw consent for marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us at [your‑support‑email].

        4. Data sharing and transfers

          We do not sell your personal data. However, we may share information with:

          • Third‑party service providers (for example: web‑hosting, analytics tools, email‑marketing platforms, and payment processors), who are required to safeguard your data under contract.
          • Legal or regulatory authorities if required by law, court order, or government request.

          Your data may be transferred to and stored in servers located outside Bangladesh, including in other countries where our service providers are based. We will take reasonable steps to ensure such transfers comply with applicable data‑protection rules.

          5. Data security

            We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse, including:

            • Secure forms and encrypted connections (HTTPS) on our website.
            • Password‑protected systems and access controls for internal tools.
            • Regular software updates and security reviews.

            However, no method of online transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

            6. Data retention

              We keep your information for as long as necessary to:

              • Provide and support the services you have engaged us for.
              • Comply with legal, tax, and accounting obligations (typically several years, depending on applicable laws).
              • Handle any disputes or claims.

              After that period, we securely delete or anonymize your data.

              7. Your rights (for international clients)

                If applicable data‑protection laws (such as GDPR) apply to you, you may have the right to:

                • Access your personal data.
                • Request correction or deletion of inaccurate data.
                • Object to or restrict certain processing.
                • Request data portability, where applicable.
                • Withdraw consent for marketing communications.

                To exercise any of these rights, please contact us at info@thegrowthmetrics.com. We will respond within the timeframes required by law.

                8. Cookies and tracking

                  Our website may use cookies and similar tracking technologies to:

                  • Remember your preferences and login status.
                  • Analyze traffic and usage patterns via tools like Google Analytics.

                  You can manage or disable cookies through your browser settings, but this may limit some functionalities on our website.

                  9. Children’s privacy

                    Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such data, please contact us immediately so it can be deleted.

                    10. Changes to this policy

                      We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with a new “Last updated” date. We encourage you to review this page periodically.

                      11. Contact us

                        If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

                        Email: info@thegrowthmetrics.com
                        Address: 17/9, Borobag, Mirpur 2, Dhaka, Bangladesh

                        By using our website or engaging our services, you agree to the collection and use of your information as described in this Privacy Policy.